1H 2024 Customer Activity Review

In today’s rapidly evolving industry, staying attuned to market trends, customer expectations, and operational efficiency is crucial for success. Quire, as a trusted partner to our clients, conducts an annual survey to gather insights from our customer base and contractor community. By combining this survey data with actual report generation activity captured within our Technical Report Management™ (TRM™) platform, we gain a comprehensive understanding of the state of the industry.

This report will provide an in-depth analysis of aggregate trends, customer and contractor expectations versus current year activity, differences among customers by size, trends in report types, and editing time patterns.

Key Highlights:

• Top Performers’ Winning Strategies: Discover how leading firms are increasing report volume while simultaneously decreasing average editing time, driving improved margins and competitive advantages.
• Explosive Growth in Geotechnical Reporting: See the remarkable surge in Geotechnical Investigation Reports, with a staggering 4,200% increase from 2022 to 2024, and Geoenvironmental Reports growing by 100% during the same period.
• Contractor Efficiency Gains: Explore the significant rise in contractor engagement and productivity, with a 59.6% increase in average reports per contractor from 2023 to 2024.

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